Shipping Policy

Order Processing Time: 1–7 days.
Order Delivery Time:
Standard Shipping: 8 to 15 business days
Free Shipping: 20 to 40 business days
Please note that orders may be delayed for various reasons:
Incomplete or incorrect shipping address
Item currently out of stock
Order awaiting credit approval and verification
Order being shipped to a remote country
Order held by customs
Note: Currently, due to the impact of the coronavirus, postal services may be slower than usual. We appreciate your understanding regarding potential order delays; we will keep you updated on your order status via email.
Additional Assistance:
If you require any assistance, please contact our customer service team via email at petfurhouse@gmail.com, and we will be happy to assist you as soon as possible.